Stripe
Show customers their Stripe subscriptions and invoices in chat. Coming soon; use Paystack today.
Coming soon
Stripe isn't available in Zetra yet; the Stripe card and actions show Coming soon. To check payments and subscriptions in chat today, use Paystack.
Overview
The Stripe integration will let your agent show customers their own billing information from Stripe: their subscriptions, invoice history and payment status, so billing questions are answered without a person touching the ticket.
What you can do
Answer “what am I paying?”, “when does it renew?” and “did my payment go through?” instantly, from live Stripe data.
What it will include
| Action | What it does |
|---|---|
| Retrieve and display invoices | Lists a customer's recent Stripe invoices and whether they're paid. |
| Retrieve and display subscriptions | Shows the customer's plans, status and renewal dates. |
| Change customer information | Updates the customer's name or email in Stripe. |
| Manage subscriptions | Creates or changes a subscription. |
How it will connect
You'll click Connect on the Stripe card under Integrations, approve Zetra in Stripe, and then turn on the Stripe actions under Build → Actions. Each customer will be matched to their Stripe customer ID, so people only ever see their own billing details.
Earlier Stripe connections
If you connected Stripe before it was paused, the Stripe card shows Remove the earlier Stripe connection. Remove it; nothing uses it while Stripe is coming soon.